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GOD55 Terms and Conditions

These Terms and Conditions govern your registration with GOD55 and your use of its website and app. By completing registration you confirm that you have read and accepted them, together with the GOD55 Privacy Policy. If you do not agree, do not register or use an account.

Promotions, VIP benefits and other campaigns are published with their own conditions, and those conditions apply in addition to these Terms. GOD55 also publishes a Responsible Gaming statement, which forms part of how the service should be used.

Operator

GOD55 is owned and operated by Empire Holdings Ltd., registration number 16052, whose registered address is Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.

GOD55 is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operates under License No. ALSI-202509037-FI1. GOD55 has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.

Eligibility, registration and your account

You must be at least 18 years old to open or use a GOD55 account. Registration includes a confirmation that you are 18 or over, and submitting the registration form is your statement that this is true. Anyone under 18 must not register, deposit or play.

Registration is completed in steps. The first step asks you to choose a username and a password and to confirm the password. You then sign in with that username and password, using the login fields provided on the site. A Forgot Password link is available next to them.

The information you give when registering and afterwards must be accurate. The full name registered on your account matters in particular, because it is the name that deposits and withdrawals are matched against, as set out below.

Your username is also how GOD55 support identifies your account. Keep a note of it exactly as registered, and give it whenever you contact support.

Account security and identity verification

As general good practice, keep your username, password and any PIN set on your account private and avoid letting anyone else use your account. If you believe someone else has gained access to your account, contact live chat without delay.

GOD55 uses identity verification, known as KYC, to confirm the identity of the account holder and to help keep the account secure. Once you are verified you can withdraw securely and upgrade to VIP.

Where a VIP upgrade is involved, VIP status is confirmed within 2 business days after successful KYC completion.

Deposits

The following conditions apply to deposits.

  • Only online transfers, TNG and Crypto TRC-20 are accepted. Third-party deposits, cash deposits and cheque deposits are not accepted.
  • The name on the account you deposit from must match the full name registered with GOD55.
  • Check the latest deposit account shown on the Deposit page before every transaction. Deposits made to old or removed accounts are not the responsibility of the company for any losses.
  • Do not put GOD55, gambling-related or other sensitive wording in the transfer reference.
  • A deposit below the minimum amount, or for a different amount from the one you submitted, will result in a failed deposit. Contact live chat if this happens.
  • Every deposit requires a 1x turnover before a withdrawal can be made.
  • If a transaction is still processing after more than 5 minutes, contact live chat.

The Deposit page groups methods under QR Pay (TNG), Bank Transfer, Quick Pay, QuickPay2 (FPX), E-Wallet Apps and P2P. The amounts accepted are those displayed for the method you select. For QR Pay (TNG) the range currently displayed is MYR 100.00 to 9,999.00 per deposit. All balances and transactions are in MYR.

Withdrawals

Before a bank withdrawal can be submitted, your Bank Details must be set up on the account. The Withdraw page offers Bank Transfer and E-Wallet tabs. The Bank Transfer form asks for the bank, your bank branch, the account name, the account number and the amount.

The following conditions apply to withdrawals.

  • The bank account name must match the full name registered on your GOD55 account. Withdrawals to third-party bank accounts are not possible.
  • The one-time turnover of the deposit amount must be met before any withdrawal can be made.
  • Make sure the bank account name and number are correct before you submit the withdrawal.
  • After a request is submitted and the funds have cleared, GOD55 processes it as speedily as possible. If it takes more than 10 minutes, contact customer service.

The limits that apply to a withdrawal are those displayed on your own Withdraw page when you submit it, including the range per withdrawal, the daily limit and the daily number of withdrawals. GOD55 also publishes separate figures for maximum daily withdrawals and daily transaction counts by VIP tier. Those VIP figures are part of the programme information and are not a substitute for the limits displayed on your Withdraw page.

Turnover and provider reporting

Betting and turnover reports come from game providers, who need 15 to 30 minutes to synchronise them, so recent play may not appear straight away. If the report has still not updated after 30 minutes, contact customer service.

The 1x turnover on deposits described above applies to deposits themselves and is separate from any turnover that forms part of a promotion. Promotion turnover, where there is any, is set out in that promotion’s own conditions.

Promotions and VIP

Promotions are subject to their own terms and conditions, which are published with each offer. Read them before you opt in, because they set out what qualifies, what turnover applies and when a reward can be used. The offers, rebates, referral rewards and VIP benefits listed on the site are current programme information and may change.

GOD55 reserves the right to modify, cancel, terminate or suspend a campaign, or any part of it, including its terms and conditions, at any time without prior notice. By taking part you agree to abide by the conditions of the campaign and by these Terms and Conditions.

Where a reward may be reserved, it can be reserved within the valid claim timeframe published for it.

The VIP programme has tiers named Normal, Bronze, Silver, Gold, Rose Gold, Platinum and Diamond. Normal is linked to a first-time deposit, Diamond is by invitation, and the tiers between are linked to minimum deposit requirements. To qualify for a first upgrade you must meet the accumulated deposit requirement within the stated timeframe and complete KYC. Benefits start once the upgrade has been successful. The requirements, benefits and maintenance conditions for each tier are those published on the VIP page from time to time.

Support and communication

Live chat is GOD55’s contact point for account, deposit, withdrawal and product questions. Before a chat begins you are asked for your GOD55 username, the type of inquiry (Deposit / Withdrawal, Products or Others) and your language, which can be English, Chinese or Malay. A correct username allows faster verification and assistance, and a wrong one delays the resolution of your request.

Live chat and customer service are available 24/7. GOD55 can also be reached through Contact Us, an Info Centre link, Messaging in the account menu and its Telegram community.

Gambling should stay within limits you can afford. GOD55 is for adults, and its Responsible Gaming page sets out guidance and sources of independent support. How GOD55 handles the information you provide is described in the GOD55 Privacy Policy.